General terms of condition Learn-Russian.com

Enrolment We will confirm the course 24 hours after having received the enrolment.

Booking deadlines For all short–term courses (up to 4 weeks) the booking deadline is 3 weeks. For all long-term courses (5 weeks and more) enrolments should reach us 8 weeks prior to arrival. This will ensure that all students receive their visa on time.

Terms of payment Payment of the total fee without deduction is to be settled no later than 30 days prior to the course starting date (immediately if enrolling later) by credit card.

Russian entry visa and its prolongation All foreign travellers to Russia require an entry visa. Visa fees depend not only on the applicant’s citizenship, but also on the local consulate’s pricing policy. We provide all clients with a letter of invitation which is necessary to obtain the entry visa. To prolong a visa in Russia is difficult, time-consuming and expensive. However, our students are asked to state in the enrolment form the duration for which they would like their visa to be valid. Please take into consideration that a normal Russian visa is only valid for one entry.

Arrival and beginning of tuition Arrival day is Sunday! All courses start on Monday. Course participants who have booked accommodation through Liden & Denz are met at the airport or railway station and driven straight to their accommodation at no charge, if they arrive on Sunday.

Lesson length One lesson lasts 50 minutes. Breaks between lessons last 10 minutes each.

Cancellation fee Until 30 days prior to the beginning of the course – 10%, until 10 days – 25%. For cancellations that occur later, the cancellation fee amounts to 50 % of the total fee. Cancellations should be communicated in writing (e-mail or fax) directly to our central booking office in St.Petersburg or to a local agent.

Late arrival or absences during the course for which Liden & Denz cannot be responsible, will not be reimbursed. Absences cannot be compensated through additional lessons.

Minimum age The minimum age for all courses is 16. Students coming with a closed group can be younger than 16, if the group comes with an adult group leader.

Insurance cover Participants are asked to check their personal insurance protection as they are not automatically insured by Liden & Denz against illness, accident, theft, personal liability etc. If a booking agent cannot provide adequate insurance cover, we can provide our clients with the services of an international insurer (on request).

Accommodation We do all we can to ensure that students’ requirements are met. However, the fact that the language centres could not provide the type of accommodation preferred does not constitute a case for reimbursement. Host families and shared flats: Liden & Denz confirms home stay accommodation two weeks prior to the course start date. Private apartments: Apartments are selected prior to arrival according to the information sent by e-mail. If necessary, an apartment can be changed after arrival but not earlier than one full week after arrival date. Apartment change handling fee is € 100.

Public Holidays Our language centres are closed on the following public holidays: JAN 1, 2, 7; FEB 23; MAR 8; MAY 1, 9; JUN 12; NOV 4. No lessons are held on these days. Compensation is only provided for One-to-one Courses.

Change of programme Liden & Denz reserves the right to change the programme in an appropriate way in case of riots, strikes, war or other events of force majeure. The language centres cannot be held responsible for changes occurring as a result of these events.

Group Courses If Liden & Denz has to cancel a group course for lack of participants at a particular level a student will receive one-to-one tuition with 75 % of booked group lessons during the same period of time. Under no circumstances will the participant receive a refund of the fee.

Place of jurisdiction St.Petersburg, Russia.